Product: TrueCommerce Home (for Vendor)
Updating your email address where you receive your invoices is an essential task to ensure that you receive all billing communications accurately. This article will guide you through the steps involved in updating your email address within the TrueCommerce Home portal for Vendor.
How to Update Your Billing Email Address
From the TrueCommerce Home portal for Vendor, select Administration > Billing.
Select the Configuration tab. This tab provides access to the email address configuration settings.
The Billing Email Configuration screen covers the following sections:
• The Assigned Billing Email Addresses section shows the list of email addresses currently set up to receive billing-related notifications. Administrative users can add one or multiple email addresses here. They can also remove any assigned email address if needed.
• The Unassigned User Email Addresses section displays all users in the system along with their corresponding email addresses that are not yet assigned to receive billing notifications. From this section, an admin can select a user’s email and add it to the assigned list.
• If the billing recipient is not a system user, their email address can still be added manually by typing it in the Email Address field and then clicking the Add Email Address button.
Under the Configuration tab, you can perform the following actions:
Assign an existing email address:
In the Unassigned User Email Addresses table, select Add Email Address next to the email address you want to assign.
The email address then appears in the Assigned Billing Email Addresses table.
Remove an assigned email address:
Select Remove Email Address.
The removed email address is returned to the Unassigned User Email Addresses table.
Add a new email address:
If the billing recipient is not a system user, you can enter the email address manually in the Email Address field and select Add Email Address.
The new email address then appears in the Assigned Billing Email Addresses table.
Need Further Assistance?
For instructions on adding a new user account with TrueCommerce Home, check out this article.
For any further questions or support needs, contact TrueCommerce Home Support.
rev. 9/18/2026