Product: TrueCommerce Home (for Retailer)
While working with documents in the TrueCommerce Home portal, Retailer users are likely to come across the Receipt Status of a Purchase Order (PO) and might question what each one signifies, including:
Initial
Rcv’d (Received)
Late
FINAL
Let’s delve deeper into each of these PO Receipt Statuses to understand what they mean!
Where Do You Find the PO Receipt Status?
You can find the Receipt Status of POs within the Document Management menu.
NOTE: The Document Management menu allows you to view PO details and Receipt Status, Vendor information, and transmitted return documents.
To find the PO Receipt Status indicators, perform the following steps:
From the portal for Retailer, select the Document Management menu.
In the Filter pane, locate the Receipt Status drop-down menu, which enables filtering POs based on their receiving status, namely Initial, Rcv’d, Late, and FINAL.
NOTE: The meanings of each status are presented in the next section.
Understanding PO Receipt Statuses
Initial Status
The Initial status indicates that the PO has NOT yet been opened or acknowledged by the Vendor. This status signifies the beginning stage of the procurement process and means that the Retailer has sent the order but is still waiting for the Vendor to review and respond to it. If a PO has been in an Initial status for a long period of time, this could be an indicator that an issue has occurred.
Best Practice: Retailers should have clearly defined expectations with Vendors on when return documents should be sent. For example, many Retailers request that the 855/Purchase Order Acknowledgement (PO ACK) should be sent within 48 hours of receiving a PO.
Rcv’d (Received) Status
When a PO is labeled as Rcv’d, it signifies that the Vendor has either viewed the order (if they are using the TrueCommerce Home portal for EDI) or has successfully received the PO into their system.
IMPORTANT: Achieving the Rcv’d Receipt Status is important because it signals that both Retailers and Vendors are aware of the PO, reducing the risks of delays in fulfillment.
Late Status
The Late status means that the Vendor has NOT responded to the POs within a predefined timeframe. This status can serve as an alert to both the Retailer and the Vendor that they should act immediately to ensure timely processing and fulfillment.
Best Practice: Retailers can either work with TrueCommerce Home Support to verify that the PO was sent successfully or work with the Vendor to see if there were any processing issues that caused a potential failure. A Late status could be an indicator of an EDI issue or a business-related problem.
FINAL Status
When a PO is marked as FINAL, it means that the transaction is considered closed from the Retailer’s perspective, and no further actions can be taken related to that specific order. Vendors will be unable to create a PO ACK or Advance Shipping Notice (ASN) against that PO.
Implications for the FINAL status:
When a PO is moved into a FINAL status, this also moves the PO into the Archive folder.
Once a PO reaches the FINAL Status, neither the Retailer nor the Vendor can make any changes or edits to the order.
It is impossible to create the PO ACK and ASN from that specific “FINAL” PO.
NOTE: You can still create the Invoice from the “FINAL” PO.
IMPORTANT: The FINAL Status alteration is a manual process unless requested otherwise. If a Retailer wants to automate moving POs into a FINAL status, they will need to work with TrueCommerce Home Support to navigate the setup requirements.
Understanding the meanings of Purchase Order Receipt Statuses in TrueCommerce Home is essential for Retailers to better manage their procurement processes. Each status, from Initial to FINAL, helps all parties stay informed throughout the order lifecycle, thus enhances communication and streamlines order fulfillment.
If you have any further questions or need additional assistance, reach out to TrueCommerce Home Support!
rev: 4/6/2026