TrueCommerce Home

In this knowledge article, we will explore what the indicators E, W, and D signify, as well as how to locate the MOD column within the TrueCommerce Home portal for…

TrueCommerce Home: For Retailer - What Does It Mean for E, W, and D in the MOD Column

This knowledge article will explain why you cannot find a specific document within the Document Management menu in the TrueCommerce Home portal for Retailer.

TrueCommerce  Home: For Retailer - Why Isn't This Document Showing?

This knowledge article will explain why you might not see certain order types while navigating documents within the TrueCommerce Home portal for Retailer.

TrueCommerce   Home: For Retailer - Why Can't I See Certain Order Types?

This knowledge article will clarify the reasons behind discrepancies between the order types displayed in TrueCommerce Home and those reflected in your internal systems.

TrueCommerce    Home: For Retailer - Why Is Order Type Different Than What Is Shown in My System?

This article explains why the “Y” status under the Purchase Order Acknowledgement column appears in red or bold, within the TrueCommerce Home portal for Retailer.

TrueCommerce  Home: For Retailer - Why is the Y Status under the PO ACK Column Red or Bold?

This knowledge article delves into why and how you can view EDI translated data using the VIEW function within the Document Management menu in the TrueCommerce Home portal for Retailer.

TrueCommerce Home: For Retailer - What Does VIEW Mean?

This knowledge article helps you distinguish between two date-related terms: “Date Sent” and “PO Date” within the TrueCommerce Home portal for Retailer.

TrueCommerce  Home: For Retailer - What is the Difference between Date Sent and PO Date?

This knowledge article will define what an exception is and where you can find this concept within the TrueCommerce Home portal for Retailer.

TrueCommerce Home: For Retailer – What is an Exception?

A common question arises: Will an exception cause the PO ACK to fail? To address this, first understand what an exception is.

TrueCommerce Home: For Retailer - Will an Exception Cause the PO ACK to Fail?

This knowledge article helps you distinguish between the “Document Management” and “Archive” menu options within the TrueCommerce Home portal for Retailer.

TrueCommerce  Home: For Retailer - What is the Difference between Document Management and Archive?

This article defines the meanings of the Purchase Order receipt statuses - Initial, Rcv’d, Late, and FINAL - within the TrueCommerce Home portal for Retailer.

TrueCommerce Home: For Retailer - What Does the Status Mean for PO Initial, RCVD, Late, and Final?

Quyen Nguyen

These resources are designed to help you with managing your Purchase Orders (POs) and return documents.  

Document Management  

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