Product: TrueCommerce Home (for Vendor)
Article link: https://kb.home.truecommerce.com/en/articles/17574724-truecommerce-home-for-vendor-the-archive-database
The Archive database is a storage area within the TrueCommerce Home portal for Vendor designed to keep users’ active workspace organized and efficient.
When a Purchase Order (PO) has been fully completed, meaning all required steps in the workflow are finished, it can be moved out of the main Document Management view and stored under the Archive tab.
This helps vendors:
separate active, in-progress POs from completed POs
reduce clutter in the Document Management view
improve search accuracy and performance
maintain a clean record of historical transactions
Archived documents remain accessible at any time and can be moved back into active view if needed. Keep reading to learn more about this function!
How To Access the Archive Screen?
On the TrueCommerce Home portal for Vendor, click Document Management > Archive to access the Archive section.
The Archive screen is displayed.
How To Archive Purchase Orders?
Once POs have been completed, they can be moved from Document Management to the Archive database. Archiving a completed PO will allow users to organize and separate the in-progress orders from already-fulfilled Orders.
Within the TrueCommerce Home portal for Vendor, click Document Management.
In the Document Management view, select the POs.
Click the Archive Selected button.
On the confirmation pop-up, click OK.
The documents will be moved to the Archive database.
NOTE:
POs that have been moved into the Archive database will have the FINAL Receipt Status.
How to Restore Archived Purchase Orders Back to Document Management?
If you need to move an archived PO back to the active document list—perhaps to review, modify, or re-check—there is also a way to restore archived documents.
Withn the TrueCommerce Home portal for Vendor, click Document Management > Archive.
On the Archive screen, select the PO(s) you want to restore.
Click the Move to Active button located at the bottom of the Archive screen.
The selected PO(s) will return to the main Document Management menu.
This gives you flexibility to re-open or reference past orders without losing access.
Why I Cannot See the Archive tab?
If the Archive tab does not appear in your Document Management menu, here are some common reasons:
Your user account does not have permission to access the Archive database
Archive functionality is disabled for your vendor profile
Your account setup is incomplete
A system administrator must enable Archive access
To resolve this, contact the TrueCommerce Support team. They can review your permissions, update access rights, or adjust configuration so the Archive tab becomes visible.
rev: 10/13/2026