Product: TrueCommerce Home (for Vendor)
Within the TrueCommerce Home portal for Vendor, you can send the following return documents to your Retailer customer:
EDI 855 Purchase Order Acknowledgement (PO ACK)
EDI 856 Advanced Ship Notice (ASN)
EDI 810 Invoice
Each section, below, targets each of those transactions.
Sending a PO ACK
What is a PO ACK?
The EDI 855 is a return document sent to the Buyer acknowledging that the PO has been received and processed. Some Buyers require an Acknowledgement for every PO to be submitted within 48 hours. The EDI 855 acknowledges the product, estimated Ship Date, quantity, and cost of the ordered items. Any cancellations or back orders are expected to be communicated in the PO ACK.
How to Send a PO ACK
Perform the following steps:
From the portal for Vendor, select the Document Management menu.
On the Document Management screen, click the DocNum link of the live PO for which you want to create a PO ACK.
On the PURCHASE ORDER screen, click the Create ACK button.
This step will take you to the corresponding PO ACKNOWLEDGEMENT window.
Complete the PO ACK information.
NOTE: The required fields are marked with a red asterisk.
Click the Send Ack button to send the PO ACK transaction to the Retailer customer.
NOTE: If there are any changes to the price, quantity, or dates in the PO ACK compared to the original PO, these will be regarded as "exceptions" and marked with a red Y in the PO ACK column. If there are no exceptions, it will be marked with a blue Y.
Field Definitions – PO ACKNOWLEDGEMENT
Field | Definition |
ACK NUMBER | The unique ACK Number. You can manually enter it or click the Generate ACK Number button if you want TrueCommerce Home to automatically generate a unique number. |
ACK DATE | The current date when the PO Ack is created (pre-filled by the system). |
REQ SHIP DATE | The confirmed or estimated date when the product will be shipped. Note The PO contains the desired ship date communicated by the Buyer. This may be entered as the same date or the next day as the PO indicates for you to Ship ASAP. You must update the date with the correct information. |
REQ ARRIVAL DATE | The estimated date when the product will arrive. |
Sending an ASN
What is an ASN?
The EDI 856 is created when the product is ready to ship and includes tracking information.
How to Send an ASN
From the portal for Vendor, select the Document Management menu.
On the Document Management screen, click the DocNum link of the live PO for which you want to create an ASN.
On the PURCHASE ORDER screen, click the Build Shipment button.
This step will direct you to the corresponding SHIP NOTICE window.
Fill out the ASN information in the relevant fields.
NOTE: The required fields are marked with a red asterisk.
After filling out the form, click the Add PO(s) button to continue with the process.
Click Send Now to send this ASN transaction to the Retailer customer.
Once an ASN has been sent, a blue Y will indicate the ASN's status in the ASN column on the Document Management screen.
Field Definitions – SHIP NOTICE
Field | Definition |
ASN NUMBER | The internal ASN number. You can manually enter it or click the Generate ASN Number button if you want TrueCommerce Home to automatically generate a unique number. |
ASN DATE | The current date when the ASN is created (pre-loaded by the system). |
SHIP DATE | The confirmed date when the product will be shipped. |
TRACKING NUMBER/BOL | The tracking number or Bill of Lading for the shipment must be entered prior to sending the ASN. |
CARRIER NAME | The confirmed Carrier who will be shipping the product and their official SCAC code. Once a Carrier has been entered, their information can be chosen for future ASNs. |
Sending an Invoice
What is an Invoice?
The EDI 810 Invoice is created based on the ASN and can include charges and allowances approved by Retailer.
How to Send an Invoice
From the portal for Vendor, select the Document Management menu.
On the Document Management screen, click the DocNum link of the live PO for which you want to create an Invoice.
On the PURCHASE ORDER screen, click the Create Invoice button.
This step will direct you to the corresponding CREATE INVOICE window.
Select the checkbox of the source ASN document and click the Create Invoice button.
This step will direct you to the INVOICE window.
Fill out the Invoice information in the relevant fields.
NOTE: The required fields are marked with a red asterisk.
After filling out the form, click the Send Invoice button to send this Invoice transaction to the Retailer customer.
Once an Invoice has been sent, a blue Y will appear in the INV column for the PO on the Document Management screen.
Field Definitions – INVOICE
Field | Definition |
INVOICE NUMBER | The internal Invoice number. |
INVOICE DATE | The current date when the Invoice is being created. It has already been loaded by the system. |
TRACKING NUMBER | The Tracking Number for the Product Shipment. Fill out the field if it has not been loaded from the ASN. |
SHIP DATE | The date when the product has been shipped. This field will be loaded based on the source ASN. |
Need Further Assistance?
If you have any questions or require additional support regarding document management or any other aspect of the portal, reach out to TrueCommerce Home Support.
rev: 10/14/2026